Shipping Policy

Last Updated: [02/26/2026]

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification when your order has shipped.

During product launches, pre-orders, or peak periods, processing times may be extended.

THRML° reserves the right to delay shipment due to inventory verification, fraud screening, or unforeseen operational circumstances.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on carrier rates and delivery location.

Estimated delivery times:

- Standard U.S. Shipping: 3–7 business days

- Expedited Shipping: 1–3 business days (if selected)

Delivery times are estimates only and are not guaranteed.

3. Shipping Carriers

Orders are shipped via trusted third-party carriers (e.g., USPS, UPS, FedEx).

Once an order leaves our facility, control and responsibility for delivery transfer to the carrier.

THRML° is not responsible for carrier delays, service interruptions, weather disruptions, or lost packages caused by the carrier.

4. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered at checkout:

- THRML° is not liable for packages delivered to the wrong address.

- If returned to sender, additional shipping fees may apply.

- Address changes cannot be guaranteed once an order is processed.

5. Lost, Stolen, or Marked Delivered Packages

If a tracking number indicates that a package has been delivered, THRML° is not responsible for:

- Lost or stolen packages

- Delivery to incorrect locations due to customer input errors

- Carrier scanning errors

We recommend contacting the carrier directly and checking with neighbors or building management.

We may assist at our discretion but are not obligated to replace or refund such orders.

6. International Shipping (If Applicable)

For international orders:

- Customers are responsible for customs duties, taxes, and import fees.

- Delivery timelines may vary due to customs processing.

- THRML° is not responsible for customs delays or rejected shipments.

7. Pre-Orders

If purchasing a pre-order item:

- Estimated ship dates will be clearly stated.

- Orders containing pre-order items may ship together once inventory is available.

- Shipping timelines are subject to change.

8. Damaged Shipments

If your order arrives visibly damaged:

- Take photos immediately.

- Contact us within 7 days of delivery.

- Retain all packaging materials.

Failure to notify us within this timeframe may result in denial of claim.

9. Shipping Policy Updates

THRML° reserves the right to update this Shipping Policy at any time. Continued use of our website constitutes acceptance of any revisions.

Behind the Sauna Cap

Intentional high-heat exposure creates a measurable physiological response: skin temperature rises, sweating increases, cardiovascular demand elevates, and the body works continuously to regulate heat stress. But the intensity of that experience is not driven by core temperature alone — local thermal sensation matters, and the head is one of the most influential regions in how heat is perceived overall. Research on thermoregulation and regional comfort has shown that warming or cooling the head can disproportionately affect whole-body heat perception, which is what makes a sauna cap scientifically meaningful. Rather than interrupting the sauna experience, a merino wool sauna cap is designed to create a buffered microclimate around the scalp and hair, helping reduce the abruptness of direct dry heat exposure in one of the body’s most thermally sensitive areas. Merino wool is particularly relevant because it combines breathable insulation with excellent moisture-vapor buffering, meaning it can help regulate the environment around the head without trapping heat in the way less functional materials might. While clinical trials specifically on sauna caps remain limited, the physiology behind the category is well supported: by managing local heat transfer, humidity, and exposure at the scalp, a sauna cap is designed to support comfort, help shield hair and skin from intense direct heat, and preserve the integrity of the sauna session through more controlled thermal protection.

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Behind the Cooling Briefs

Male reproductive physiology depends heavily on temperature regulation, which is why the testes are positioned outside the body in the first place: normal spermatogenesis functions best below core body temperature, and even modest increases in scrotal heat can negatively influence sperm production, motility, and related reproductive markers. That relationship between temperature and male reproductive health is one of the most established findings in the literature, and it is further supported by studies showing that factors like prolonged sitting, tight clothing, and external heat exposure can all contribute to increased local thermal burden. Cooling briefs are built around that biological reality. Rather than making exaggerated claims, the strongest scientific case is that they serve as a targeted temperature-management system for a region where heat regulation matters. Human feasibility research has even shown that specialized cooling underwear can meaningfully reduce scrotal skin temperature in real-world conditions, reinforcing the idea that wearable cooling can alter the local thermal environment without disrupting daily function. So while no responsible product should claim to act as a fertility treatment on its own, the mechanism is clear and well grounded: by helping reduce localized heat accumulation in one of the body’s most temperature-sensitive regions, cooling briefs are designed to support a cooler, more controlled environment where thermoregulation, comfort, and reproductive biology intersect.